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IT Support Services

Privacy Policy

Effective Date: 18-Aug-2024
 
1. Introduction
 
Welcome to SHGroup.ca. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. We are committed to safeguarding your privacy and ensuring a secure experience.
 
2. Information We Collect
 
Personal Information: We may collect personal information such as your name, email address, phone number, and billing information when you make a purchase, register an account, or contact us for support.
Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, pages visited, and timestamps.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
 
3. How We Use Your Information
 
We use your personal information for the following purposes:
 
-To process transactions and fulfill orders.
-To communicate with you about your orders, account, and our services.
-To improve our website and customer service based on usage data and feedback.
-To send you marketing communications, if you have opted in to receive them.
 
4. Sharing Your Information
 
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
 
Service Providers: Third-party vendors who assist us in operating our website and processing transactions.
Legal Requirements: If required by law or to protect our rights, we may disclose your information to legal authorities.
 
5. Security Measures
 
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
 
6. Your Rights
 
You have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccuracies in your personal information.
Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: Opt out of receiving marketing communications from us.
 
7. Children’s Privacy
 
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.
 
8. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the new effective date.
 
9. Contact Us
 
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
 
 
SHGroup.ca
Email: info@shgroup.ca
Phone: +1 778-858-7311
Address: 12448 82 Ave, Surrey, BC V3W 3E9

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